Shipping policy
Shipping Policy
At Robenti, we aim to deliver your order as efficiently and carefully as possible.
Order Processing
Orders are typically processed within 3–4 business days after payment confirmation, excluding weekends and holidays.
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during product launches, holidays, or high-volume periods.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–10 business days
- Express Shipping: 2–4 business days
- International Shipping: 5–10 business days
Delivery times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or destination location.
International Shipping
Robenti ships internationally.
Please note that customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
We recommend checking with your local customs office before placing an order if you are unsure about potential import charges.
Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Lost or Delayed Shipments
If your shipment is significantly delayed or appears lost in transit, please contact us at support@robenti.com and we’ll do our best to assist you.
Returns & Exchanges
For information regarding returns, exchanges, and refunds, please refer to our Returns & Refunds Policy.
Contact
If you have any questions regarding shipping or your order, please contact us at:
Thank you for choosing Robenti.